Frequently Asked Questions
Everything you need to know about your beauty journey with YA-MAN
What is the standard shipping time for my order?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-7 business days depending on your location, and you will receive a tracking number via email once shipped.
Can I return my device if I am not satisfied?
Yes, we offer a 30-day return policy for unused products in their original packaging. Please contact our support team to initiate a return authorization.
Do YA-MAN beauty devices come with a warranty?
All YA-MAN devices include a 1-year limited manufacturer's warranty that covers defects in materials and workmanship under normal use.
Are your beauty devices safe for all skin types?
Our products are designed to be safe for most skin types; however, we recommend consulting the specific product manual and performing a patch test. If you have sensitive skin or a medical condition, please consult a dermatologist before use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna or Afterpay.
How often should I use my facial device for best results?
Usage frequency varies by device. Generally, we recommend 2-3 sessions per week for most lifting and anti-aging tools. Please refer to your specific model's instruction guide for the optimal routine.